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SoloOps OS Consent & Messaging Disclosure

Messaging Compliance

How We Collect Client Consent

This page documents the consent process used on SoloOps OS booking pages, where clients may optionally consent to receive SMS appointment reminders and/or email communications from their service provider.

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Booking Form, As Seen by Clients

Exact reproduction of the consent section on every SoloOps OS public booking page

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Soloops Systems
Powered by SoloOpsOS
Request an appointment
Fill out a few details and we'll confirm your slot shortly.
Full name
,
,
Street, city, state, ZIP
HVAC Tune-up, $140 ▾
06/30/2026
It's OK for Soloops Systems to email me about this appointment , confirmations, reminders, and any questions.
Optional, leaving this unchecked won't affect your request.
Optional
Yes, text me about my appointment (confirmations and reminders only). Message and data rates may apply. Reply STOP anytime to opt out. Reply HELP for help.
📱 SMS Consent
Optional
Booking by SoloOpsOS
👆 Both checkboxes are unchecked by default. Clients must actively check each box to receive communications. Completing the booking request is never conditional on checking either box.
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SMS Consent, Compliance Details

How SoloOps OS meets CTIA and A2P 10DLC requirements

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    Unchecked by default The SMS consent checkbox is never pre-checked. Clients must actively select it.
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    Booking not conditional on consent Clients who do not check the SMS box receive full service. The request is accepted either way.
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    Separate consent per channel Email and SMS consent are collected via separate, independent checkboxes. Checking one does not imply the other.
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    Message frequency disclosed Messages are limited to appointment confirmations and reminders only, transactional, not promotional.
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    Rates disclosure included "Message and data rates may apply" is displayed inline within the consent label.
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    Opt-out instructions at point of consent "Reply STOP anytime to opt out. Reply HELP for help." is included in the checkbox label.
Exact SMS Consent Language, As Displayed on Form "Yes, text me about my appointment (confirmations and reminders only). Message and data rates may apply. Reply STOP anytime to opt out. Reply HELP for help."
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Opt-Out & Help Keywords

Honored automatically on all outbound SMS messages

Keyword Action Response sent to client
STOP Immediately removes client from all SMS communications "You have been unsubscribed and will receive no further messages."
HELP Returns support contact information "For help, contact SoloOps support at support@usesoloops.com."
START Re-subscribes a client who previously opted out "You have been re-subscribed to appointment reminders."
Privacy commitment: Mobile opt-in information and consent collected through SoloOps OS booking pages is used solely to deliver appointment confirmations and reminders on behalf of the service provider. This information is never sold, rented, or shared with third parties for marketing purposes. Full details are available in the SoloOps Privacy Policy and Terms of Service.